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    Product Problems

    If you have troubles with product.
     
    Please contact us first. Provide your order number, item number. And details of the product problems.

    Our Customer Service team will give you technical support. Mostly, the product could be fixed without returning.
     
    If the product could not be fixed. You can also apply for refund or replacement.
     
    Notice: Please do not ship product back before you got a RMA#. etotalk.com have rights to reject any return package without RMA#.


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